I've shipped for Venmo, Procore, Shipt, among others over 11 years. Now on retainer — embedded, weekly delivery.
Doorstep Returns
Built 0→1 returns experience for 300K+ shoppers, getting a CSAT of 8% above company average.
Punch Cards: Pay & Earn
Designed a rewards system for 10M+ users across three merchant campaign types.
Available for retainer work via Grenzen
"Diego has been a standout product design partner. He challenges assumptions with thoughtful debate, moves quickly from discovery to clear deliverables, and takes real ownership of direction and decisions. He’s highly collaborative and brings strong AI UX thinking around conversational flows, guardrails, and explainability."
Luiz Lima • AI Team Lead @Clipboard Health