Industry
HR, EdTech
Client
Eskalera
Digital Coach, Eskalera's Flagship Product
Micro-learning product focused on user engagement and employee retention
Digital Coach is the new focus of Eskalera suite of products: the scalable SaaS platform that drives employee performance, retention, and engagement. Digital Coach is an on-demand micro-burst learning product where situational tips and personalized recommendations are right at your fingertips. I was the lead designer, overseeing the design strategy, user experience, product interface, design roadmap, and the creation of the design system.
87% of employees progress in power skills and 35% average reduction in employee attrition rates.
The application was designed to inspire continuous learning and support employees in upskilling at what matters to them. By incorporating engaging gamification elements—such as badges, rewards, and streaks—it created an enjoyable and motivating user experience. This approach led to measurable success, with 87% of employees advancing in power skills and an average reduction in employee attrition rates by 35%.
STORIES
Dive into the stories of people that have noticed a difference when working with me.
Diego has demonstrated solid skills and dedication, significantly contributing to Procore design projects. Deliverables have consistently been of high quality considering design guidelines, time windows and team requirements"
Karen Fojas
Design Leader @Procore
Diego's speed and efficiency never ceased to impress me. Diego tackles complex challenges with incredible speed while maintaining top-quality results. He anticipates issues, adapts quickly, and executes flawlessly, keeping projects moving seamlessly. Beyond his efficiency, he’s a fantastic collaborator—proactive, insightful, and always striving for the best outcomes.
Marcelo Paiva
Head of Design @Clear Company
Diego is a talented UX designer and a pleasure to work with. He approaches his work with a solid understanding of users and tasks and seeks to make experiences clean and simple. He quickly absorbs requirements and generates design concepts that reduce complexity. He's also a thoughtful and willing collaborator. I've truly enjoyed working with him and would do so again gladly!
Elizabeth Benker
Design Leader @Alteryx
Diego is a world class designer, a wonderful collaborator, and take a balanced approach to working across multiple functions and stakeholders while holding to top design standards and practices. His design sense is top grade, and was a great UI evangelist. I very much appreciated how he communicated (and educated) the teams on best practices.
Debra Kadner
CEO @Eskalera
Diego adapted quickly to our design team and standards, making him deliver great designs in a timely manner.
Liz Carter
Senior Design Manager @Venmo