Industry

HR, EdTech

Client

Eskalera

Digital Coach, Eskalera's Flagship Product

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Micro-learning product focused on user engagement and employee retention

Digital Coach is the new focus of Eskalera suite of products: the scalable SaaS platform that drives employee performance, retention, and engagement. Digital Coach is an on-demand micro-burst learning product where situational tips and personalized recommendations are right at your fingertips. I was the lead designer, overseeing the design strategy, user experience, product interface, design roadmap, and the creation of the design system.

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87% of employees progress in power skills and 35% average reduction in employee attrition rates.

The application was designed to inspire continuous learning and support employees in upskilling at what matters to them. By incorporating engaging gamification elements—such as badges, rewards, and streaks—it created an enjoyable and motivating user experience. This approach led to measurable success, with 87% of employees advancing in power skills and an average reduction in employee attrition rates by 35%.

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